5 Trends That Will Change The Way Your Customers Shop In 2018

We all now have supercomputers in our pockets. We’ve come to expect a limitless catalog of products, immediate insight into functionality and user reviews, comparisons with related products and, in some cases, same-day delivery. Responding to these expectations, progressive retailers—online...

Want to Be a Better Leader This Year? Start With This 1 Rare Habit

In Robert K. Greenleaf’s classic 1970 essay, “The Servant as Leader,” he recorded his personal observations over the course of 38 years (while employed at AT&T) and confidently determined that the best leaders are “servant leaders.” Since that time, the servant leadership movement...

3 Ways to Better Build Relationships with Customers in 2018

Let’s face it; none of us are perfect with respect to building relationships with customers. How can we do a better job at this all-important task over the next year? Here are a few ways: #1: Build a Brand That...

Colgate Once Attempted Beef Lasagna. You’re Not Alone in Your Missteps

Next time you fail, don’t pivot. Don’t scramble to draft your takeaways and call them “opportunities.” Don’t rush to tweak your product according to market research. Just fail. Dr. Samuel West, a Swedish psychologist with a Ph.D. in organizational psychology who’s studied mindsets and cultures...

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5 Trends That Will Change The Way Your Customers Shop In 2018

by - January 12, 2018

We all now have supercomputers in our pockets. We’ve come to expect a limitless catalog of products, immediate insight into functionality and user reviews, comparisons with related products and, in some cases, same-day delivery. Responding to these expectations, progressive retailers—online...

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